Loading
Loading
We want you to be completely happy with your purchase. If you're not satisfied, we're here to help.
You have 30 days from the date of delivery to return any unused item in its original packaging for a full refund.
Contact us
Email us at hello@aquadecor.ie or use our contact form with your order number and reason for return.
Pack your item
Repackage the item securely in its original packaging. Include any accessories, manuals, and documentation that came with the product.
Ship it back
Send the item to our warehouse address (provided in our return confirmation email). Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Receive your refund
Once we receive and inspect the returned item, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method.
Return Shipping Costs
The cost of return shipping is the responsibility of the customer, unless the item received is faulty, damaged, or incorrect. In these cases, we will cover the return shipping cost.
Need help with a return? Contact us and we'll guide you through the process.